【www.gbppp.com--写作模板】
Dear Sir of Madam,
I am writing here to express my little dissatisfaction of your hotel where I spent a night 6:00pm on 7th November, despite all the other convenience you have offered to me. I hope my points will be of some use to your future improvements about your hotel.
Firstly, on arriving at the reception, there were no records of my previous reservation on the computer,which I was quite sure I had made in advance. Consequently, it took me totally 45 minutes to wait for the corrections. Besides, the meeting room which should have been available to me was booked by another person meanwhile, on account of which I had to meet my clients in a small room. Finally, I noticed that the towels in the bathroom were not changed. Your waiter explained that it was a newly-made policy in response to the environmently friendly conception. But I think changing the towels is reasonable and a must for a hotel
Hopefully there will be some improvements in the future or I will choose another hotel which meets my needs. I am looking forword to receiving your reply letter.
Yours faithfully,
Jane Green
Dear Madam,
I’d like to express my sincere gratitude for your valuable suggestions on our hotel service. At the same time I apologize for the inconvenience caused and feel sorry that out hotel didn’t satisfy your expectations. Here I am in a position to respond.
Our online booking system can’t work well when there are peak hours, so the website manager has been making some changes to it, which may have affected your booking. However, once it is improved, nothing like that errors will happen again in the future. As for the towels, there are several newly-made policies aimed at protecting our environment and changing the towels once two hights is among them. Your advice on the towels is worth considering and will be put forward at the following meeting.
I would like to apologize again for our undesirable services. To make up for your loss, I will offer you a free two-day vouchure which you can use at our hotel in the future. Wholeheartedly I hope our hotel will still be your first choice hereafter.
Yours sincerely,
Jim Smith
英文投诉信模板
Dear __①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about________.
③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.
⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
常见抱怨信范例
For Delay in Shipment (由于发货延迟而抱怨)
Dear Sirs ,
The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to（不得不）cancel the order and obtain the goods elsewhere.
Please look into the matter as one of urgency and let us have your reply as early as possible . Yours faithfully,
Jorn Thomas 亲爱的先生们,
我们订购的家具从你应该达到我们一周前。不用说,迟延交付给我们带来极大的不便。因此你必须立即派遣他们。否则我们将不得不(不得不)取消订单并获得货物。请调查此事的紧迫性和让我们有你的尽早回复。你忠实的,乔恩•托马斯最佳女婿,乔恩•托马斯
For Incomformity（由于货物不符而抱怨）
Dear Sirs ,
On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order .
As I have several customers waiting , please arrange for the replacements at once. Faithfully yours,
Jorn Thomas 亲爱的先生们
,3月12日,我们订购1200件大小42。但不幸的是,今天我们收到了完全不同的货物——儿童服装。我们只能推测错误,孩子们的衣服是另一个订单。因为我有几个客户等待,请安排更换。
Dear Manager,
I venture to write to complain about the quality of the digital camera I bought last Friday at your store. During the five days the camera has been in my possession, problems have emerged one after another. For one thing, the screen is always black, making the camera no different from a traditional one. For another, the battery is distressing as it supports the camera’s operation for only two hours.
Therefore, I wish to declare a refund. I will appreciate it if my problem receives due attention.
Yours, Li Ming
亲爱的经理
,我冒昧给你写这封信,投诉我上周五买的数码相机的质量在你的商店。在五天相机一直在我占有,问题一个接一个地出现。首先,屏幕总是黑色的,这使得从传统相机没有区别。另一方面,电池是痛苦的,因为它支持相机的操作只有两个小时。因此,我想要求退款。我将很感激如果我的问题收到应有的重视。
Dear Sir or Madam，
I am writing to express my dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut， I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore. I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible.
Yours sincerely， Li Ming
亲爱的先生或女士,
我写这封信是为了表达我的不满/失望/关于住宿问题。我宁愿下学期进入一个房间,我发现现在分享安排不方便。
我必须解释清楚:招致我不满的原因是我室友不顾别人的行为。首先,他的朋友经常来访他;另一方面,他定期举行嘈杂的聚会。
为了解决这一问题/克服这个困难/改善这一状况/解决这一难题,我希望能引起有关部门的注意。我相信你会同意给我唯一的解决方案是进入自己的房间。因此。我将感激如果你能找到一个房间对我来说,最好不要在同一座楼里但尽可能大学校园附近。
你的真诚,
李明
建议信
必背模版句型
I am writing to express my views concerning……
我写信来是要表达有关……我的看法。
You have asked for my advice with regard to…… and I will try to make some suggestions. 你问我有关……的事情，我会尝试着提出一些建议
If I were you，I would……如果我是你，我会……
• 建议信结尾常用句式和套话
I hope you will find these suggestions/proposals/recommendations helpful/practical/ useful. I trust you will take my suggestion into account.
Complaint
抱怨英语50句
1. Stop complaining! 别发牢骚！
2. You make me sick! 你真让我惭愧！
3. You shouldn’t have done that! 你真不应该那样做!
4. You’re a jerk! 你是个废物/混球！
5. Who do you think you are? 你以为你是谁？
6. What’s your problem? 你怎么回事啊？
7. Are you insane/crazy/out of your mind? 你疯了吗？
8. Don’t bother me. 别烦我。
9. Knock it off. 少来这一套。
10. Get out of my face. 离我远点儿！
11. Leave me alone. 走开。
12. Don’t push me ! 别逼我！
13. Take a hike! 哪儿凉快哪儿歇着去吧。
14. You piss me off. 你气死我了。
15. It’s none of your business. 别多管闲事
16. How dare you! 你敢！
17. Cut it out. 省省吧。
18. You have a lot of nerve. 脸皮真厚。
19. I’m fed up. 我厌倦了。
20. I can’t take it anymore. 我受不了了！
21. Shut up! 闭嘴！
22. You are out of your mind. 你脑子有问题！
23. You make me so mad.你气死我了啦。
24. Get over yourself. 别自以为是。
25. You’re nothing to me. 你对我什么都不是。
26. We’re through. 我们完了！
27. You’ve ruined everything. 全都让你搞砸了。
28. You never tell the truth！ 你从来就不说实话！
29. Enough is enough! 够了够了！
30. You asked for it. 你自找的。
31. Give me a break. 饶了我吧。
32. Who do you think you’re talking to? 你以为你在跟谁说话？
33. Look at this mess! 看看这烂摊子！
34. You’re so careless. 你真粗心。
35. I’m about to explode! 我肺都快要气炸了！
36. What a stupid idiot! 真是白痴一个！
37. I’m not going to put up with this! 我再也受不了啦！
38. I wish I had never met you. 我真后悔这辈子遇到你！
39. You’re a disgrace. 你真丢人！
40. I’ll never forgive you! 我永远都不会饶恕你！
41. Don’t nag me! 别在我面前唠叨！
42. I’m sick of it. 我都腻了。
43. Mind your own business! 管好你自己的事！
44. You’re just a good for nothing bum! 你真是一个废物！/ 你一无是处！
45. You’ve gone too far! 你太过分了！
46. Can’t you do anything right? 成事不足，败事有余。
47. You’re impossible. 你真不可救药。
48. Don’t touch me! 别碰我！
49. Get away from me! 离我远一点儿！【抱怨英文】
50. Don’t give me your attitude. 别跟我摆架子。
51. You’ll be sorry. 你会后悔的。
Complaining 抱怨
It's a good idea to be as polite as possible even when complaining about something.
1.A: I wish you wouldn't play the TV so loud.
B: Sorry. Where you trying to sleep?
A: Yes, And while I think of it, please ask when you want to borrow my records.
B: I'm sorry. You're right. I should have asked.
2.A: Do you think you could keep the noise down?
B: I'm sorry. Am I keeping you awake?
A: Yes. And another thing, would you mind not making long distance calls. B: I'm sorry. I thought you wouldn't mind.
3.A: That radio's pretty loud. Could you turn it down, please? B: Sorry. Was I disturbing you?
A: Yes. And something else, please don't borrow my clothes without asking. B: Sorry. I guess I wasn't thinking. I won't do it again.
4.A: You don't have to play that record so loud, do you?
B: I'm sorry. Has it been bothering you?
A: Yes. And please ask me the next time you want to use something. B: I'm sorry. I meant to ask you.
Making acomplaint 提出抱怨
1. I’m afraid I have a complaint to make. 恐怕我要提点意见.
2. I’m sorry to say this, but there seems to be a mistake. 对不起,这儿好像有个错.
3. Do you have to act like that? 你非得那么做吗?
4. Would you mind not doing it? 你能不能别那么做?
5. I do wish you wouldn’t do that. 我希望你别那么做.
6. Please don’t do it without asking. 未经允许请不要那么做.
7. Can’t you do something about it ? 你就不能想点办法吗?
8. I hate to bring this up, but this is a nonsmoking zone. 对不起提醒一下,这儿是禁烟区.
9. Would you please try to keep quiet at this hour? 这么晚了,你能不能尽量保持安静.
Saying that you are dissatisfied with something 表示对某事不满意
1. That won’t do. 这可不行.
2. Is that it? 就这个吗?
3. Is that all? 就这些吗?
4. I’m afraid it just isn’t good enough.恐怕这不够好.
5. That’s not what I had in mind. 我想要的可不是这个.
6. It’s not what I hoped for. 我期待的可不是这样的.
7. That leaves a lot to be desired.太不让人满意了.
8. That doesn’t quite suit me. 我对次不甚满意.
9. I was hoping for more. 我原以为会比这要好.【抱怨英文】
10. I was counting on more. 我期待着会比这要要.
11. I expected something better. 我所期望的比这要好.
12. It’s a far cry from what I expected. 这离我想要的差远了.
13. I am not getting what I bargained for. 当时说好的可不是这个样子.
14. I got a bum deal. 我被骗了.
15. IComplaining about a messy place 抱怨地方脏乱
1. What a mess! 太乱了!
2. What a junk heap.真是个垃圾堆.
3. This place is a mess. 这地方真够乱的.
4. Never in my life have I seen such a mess! 我这辈子没见过这么乱的地方.
5. This place is a pigsty. 这地方像个猪圈。
6. You live like a pig! 你简直是住在猪窝里！
7. This place is a disgrace. 这地方太丢脸了。
8. This place looks like a disaster area.. 这地方简直像灾区。
9. Were you raised in a bam? 你是牲口棚里长大的吗？
10. How about cleaning up a bit around here? 你是不是该把这儿收拾一下？
11. Wouldn’t it be a good idea to pick up your room? 你是不是考虑把自己的屋字收拾一下。
12. Get this place picked up immediately. Do you read me? 马上把这里收拾干净,听明白没有?
got a raw deal. 我被涮了. (a raw/bum deal: 不公平或骗人的交易)
Asking someone to stop complaining 要求对方停止抱怨。
1. Stop complaining. 别抱怨了。
2. Quit whining. 别诉苦了。
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经典：商务英语10种抱怨信函写作篇
Complaints & Claims （抱怨和索赔信函）抱怨、索赔信函的目的是为了获取更好的服务，对已出现的问题求得尽快的、妥善的解决。它通常是买方由于对收到的货物不满而书写，如：货物未按时到达；货物虽抵达，但与订单所载不同；货物有损毁现象；货物数量短缺或多余；货物质量与样品不符；服务不合理以及收费过高等，这些均是抱怨、索赔的正当理由。 书写抱怨、索赔信函时，不妨开门见山出原先双方同意的条件，然后列举事实以表示有何不满，以及为什么不满，最后提出解决的方法。内容应明确、清楚 、有理，语气要简洁、坚决。避免使用愤怒和使对方过于难堪的措辞（除非你所抱怨的问题反复发生，且多次投诉而毫无结果）。
1） For Delay in Shipment (由于发货延迟而抱怨)
Dear Sirs ,
The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.
Please look into the matter as one of urgency and let us have your reply as early as possible . Yours faithfully,
亲爱的先生们：我方从贵方订购的家具应于一星期前收到。不用说，发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被迫取消订单，到另处订货。 请紧急处理此事，并尽快告知结果。
2） For Poor-Packing （由于包装不妥提出索赔）
Dear Sirs ,
We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10%of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement . Sincerely yours ,
亲爱的先生们：我们写信通知贵方，519号订单玩具已收到，但货物状况很不令人满意 ，故我们不得不提出索赔。经检查，我们发现有10％的货物破损，而且一些也有严重磨损现象。很明显，这是由于包装不妥造成的。因此，我们无法以原价售出货物。 建议贵方依照发票金额给予20％的折扣，这是我们所建议降低的售价额度。如果贵方无法接受，我们将不得不退货，要求替换。
3） For Damage of Goods （由于货物损坏而抱怨）
Dear Sirs,
Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect
洛基国际英语
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condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .
We trust you can understand that we expect the compensation for our dam aged goods . Yours faithfully,
亲爱的先生们：订单JT－8号我方于7月3日从贵处订购的玻璃器皿已于今早货运公司送到。装有货物的160个纸箱完好无损。但当我们小心打开检查时，发现有10箱玻璃器皿严重破损。相信贵处能理解我方要求对损坏货物进行赔偿。
4） For Incomformity（由于货物不符而抱怨）
Dear Sirs ,
On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order .
As I have several customers waiting , please arrange for the replacements at once. Faithfully yours,
亲爱的先生们：三月十二日我订购了一千二百件四十二号男式衬衣。但不幸的是，今天我们收到了完全不同的货物――儿童服装。我们想贵方一定搞错了，儿童服装是另一份订单。由于有几位客户在等货，故请贵方立即安排更换货物。
5） For Unacceptable Substitute （由于无法接受替代物而抱怨）
Dear Mr .Cliff,
During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sent me paper-back binding because you were out of stock on the hard-back .
Fortunately ,I am still selling a few of the paper backs ,but more and more customers ask for the hard-back ones .(At least two of our competitors have this reference book in hard-back in our cities).
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Tuesday 26th March 2013-3-27
Dear Sir,【抱怨英文】
I am writing to complain about your hotel. Unfortunately it was nothing like what I expected because these were too many problems, it was completely different from any other five star hotel.
I must complain about the room. This room not only expensive but was also small. I pay ￥250 a day, but the room just 30 square meters. The room was also very dirty, no window,the bed was broken and uncomfortable, the shower had not hot water, the TV broken and the room is very hot but there was no air conditioning.
Oh, my neighbor was noisy all night, I can’t fall asleep. And the food is bad in the restaurant. I hope you can solve these problems immediately, I look forward to hearing your reply.
Your faithfully
Young
生活万用句（6）--表达抱怨
1.你只会说不会做。
You only pay lip service to the idea./
You’re all talk.
That’s easy for you to say.
2.你每次都有借口。
You always have an excuse.
3.你简直是强人所难。
You really give people a hard time.
4.可不可以安静一点。
Be quiet, OK?/
Give it a rest, will you!/
Knock it off!
5.你干嘛老是找我麻烦？
类似：Why can’
6.不要拐弯抹角。
后面接：
7.
8.
9.请不要插队
Please don’t cut in.
回答：Oh, sorry. I didn’t see you.
10.怎么这么久？
Why is it taking so long?/
Why the delay?/
What’s the holdup?
11.真是不公平！
That’s not fair!
类似：That’s not right.那是不对的。
That’s not the way it should be.事情不应该那样。
12.想想办法吧！
Do something about it.
类似：You need to fix this.你必须想办法解决。
本文来源：http://www.gbppp.com/fw/444748/
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